Shipping Policy

At Xclusive Oy, we aim to process and ship your orders as quickly as possible. Please review the following details regarding our shipping policy:

Processing Time
All orders are processed within 24 hours on business days (Monday to Friday, excluding public holidays) after receiving your order confirmation. In some cases, such as high order volume or specific conditions, the processing time may be longer. If there are any delays in shipment, we will notify you in advance.

Estimated Shipping Time

• Finland: Estimated shipping time is 1-3 business days.
• Other European Union Countries: Shipping time varies and will be displayed during checkout.
  Tracking information will be provided once your order is shipped.

Delays
Certain occasions, such as special circumstances or high demand periods, may result in longer shipping times. If this happens, we will notify you in advance about any potential delays and provide updated shipping information.

International Shipping
We offer shipping to countries within the European Union. Shipping outside of the EU may have additional costs and extended delivery times. Please check at checkout for shipping details based on your location.

Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number that allows you to follow your shipment.

For any questions or concerns about shipping, please contact us at [email protected].